RPA – Robotic Process Automation

Deploy software robots that handle high-volume, repetitive tasks across your applications. RPA bots work 24/7, execute with perfect consistency, and scale instantly to handle demand spikes without adding headcount.

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Key Capabilities

Attended Automation

Desktop bots that assist employees in real-time, automating steps within their workflow while they handle complex decisions and customer interactions.

Unattended Automation

Server-based bots that execute complete processes independently: processing transactions, updating systems, and generating reports without human intervention.

Bot Development & Testing

Professional bot development using leading RPA platforms with rigorous testing, error handling, and documentation for production reliability.

Bot Orchestration

Centralized management of multiple bots: scheduling, load balancing, monitoring, and exception handling across your bot workforce.

RPA Center of Excellence

Build an internal RPA CoE with governance, standards, training, and a pipeline of automation candidates for sustained program growth.

Implementation Roadmap

Process Assessment

Evaluate processes for RPA suitability based on volume, rules, and system interaction patterns.

Bot Development

Build bots using the chosen platform with proper error handling, logging, and security.

UAT & Deployment

Thorough user acceptance testing followed by controlled production deployment.

Operate & Scale

Monitor bot performance, handle exceptions, and expand automation scope.

Use Cases

Data Migration

Bots migrate data between systems accurately, handling format differences and validation rules.

Report Generation

Automated report compilation from multiple systems, formatted and distributed on schedule.

HR Data Processing

Process employee changes, benefits enrollments, and compliance filings across HR systems.

Banking Operations

Automate account updates, transaction processing, and regulatory reporting in banking systems.

Tools & Technology

UiPath Automation Anywhere Blue Prism Power Automate Desktop WorkFusion Kofax Pega

FAQ

RPA uses software robots that mimic human actions on computer screens - clicking buttons, entering data, copying information between applications. They interact with systems the same way humans do, requiring no API integration.

RPA works through the user interface (screen-level), while API integration connects systems at the data level. RPA is faster to deploy (no API development needed) but more fragile to UI changes. The best approach depends on your systems.

A single bot can run multiple processes sequentially. The number depends on processing time and scheduling. Typically, one unattended bot handles 5-15 different processes, equivalent to 2-3 FTEs of manual work.

RPA platform licenses cost $5K-25K per bot per year. Development costs $15K-50K per bot. Total first-year cost for a 5-bot program is typically $150K-300K, with ROI of 200-400% achieved within 12-18 months.

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